FAQs
Frequently asked questions answered.
Here are some answers to our most frequently asked questions..
Are the sneakers suitable for running and daily use?
Yes! Our sneakers are designed for both performance and everyday comfort.
Whether you're training, running long distances, or wearing them casually, Atualize sneakers provide lightweight support, breathability, and advanced cushioning for all-day comfort.
How long does shipping take?
Delivery usually takes between 8 and 15 business days, depending on your country.
All orders include full tracking, so you can monitor your package from dispatch to delivery. In many cases, orders arrive sooner than expected.
Do you offer returns or exchanges?
Yes. We offer a return or exchange policy within 14 days after delivery.
If your sneakers don’t fit or meet your expectations, simply contact our support team and we’ll guide you through the process.
How do I choose the correct size?
We provide a detailed size guide on each product page to help you find your perfect fit.
If you’re between sizes, we generally recommend choosing the larger size for maximum comfort. Our support team is also available to assist you before purchasing.
Are your sneakers durable and high quality?
Absolutely. Our sneakers are made with high-quality materials, reinforced stitching, and performance-focused construction.
They are designed to offer durability, stability, and long-lasting comfort whether you're running, training, or using them daily.
